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Unattended Site Monitoring Compliance

Be compliant - the easy way!

Sites that are not attended during all hours of operation pose a risk that may go unchecked or unnoticed until significant product has been released to the environment. Unstaffed pressurized systems pose the greatest risk of a catastrophic loss for obvious reasons.

Rules have been enacted that focus on fast response to a potential leaking unstaffed and pressurized fuel system. These rules are in effect and all operators of unstaffed pressurized sites must have these sites in compliance.

As a cost-effective solution, FUELIowa has worked with DNR UST Section staff to develop a method of response that will allow FUELIowa members that ability to meet the requirements via a 24-hour Response phone number.

For more information or enrollment forms call John at FUELIowa, (515) 224-7545. This service offers exclusive pricing for FUELIowa members.


The rules apply to any site that dispenses fuel, through a pressurized system, while a Class A, B, or C operator is NOT present and where electronic line leak detectors (ELLD) are not present.

As many have experienced, ELLD automatic shut-off systems create headaches when the system is tripped for no apparent reason. If a dispenser goes into shut-off mode, we typically have to hire service providers to investigate the issue and reset the dispenser. Costs can add up quickly and unnecessarily as the majority of these events do not represent a leak to the environment. Costs to install a new ELLD system range from $6,000 to $15,000 and maintenance/service call costs add to that price quickly.

Once the site is registered with FUELIowa, you will receive a unique site identification number and respective DNR approved decal label for your dispensers. The response phone number will be accessible to your clients so that they may report a dispenser that has tripped into restricted flow and may be leaking. Your customer will NOT call you directly, but rather a staff person that has access to your site’s response registration information. This information will include your level A or B operator who will, in-turn, receive a call from the 24-hour response staff person suggesting that you take appropriate actions.

This program is open to all FUELIowa members. We have received numerous calls from Owners that do not have pressurized systems, but would like to include their unstaffed sites for added security and prevention. FUELIowa has developed this program to be flexible and available to any retailer that would like the added risk prevention.

If the new rules apply to your site(s) or if you have an unstaffed site that you would like to have included in this program, please fill out the FUELIowa 24-hour Response Registration form for each site.

Language Requirements

If you have a site that has an emergency shut-off switch on the exterior of the building, please note that the following language should be posted per NFPA 30A:

Emergency Instructions should incorporate the following or equivalent wording

  • Emergency Instructions in the case of a fire or spill:

  • Use emergency stop button. (Location)

  • Report emergency by calling (specify local fire number). Report Location.


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10430 New York Ave., Suite F, Urbandale, IA 50322-3773   |    P. 515.224.7545   |    F. 515.224.0502
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10430 New York Ave., Suite F, Urbandale, IA 50322-3773
P. 515.224.7545
F. 515.224.0502
©2019 FUELIowa, All Rights Reserved